testimonials
What Our Residents and their Loved Ones are Saying:
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I recently visited Seneca Health and Rehab and was so impressed by the staff. As soon as I entered the building I was greeted with a smile. The staff were focused on making sure all protocols were followed in order to keep residents and staff safe. Every single person I interacted with had a smile on their face. They were all helpful and caring. I was walking down the hall with William, one of the unit supervisors, and I couldn’t help but notice how he stopped and greeted all the residents and staff. He had also been cooking hotdogs for the staff to show appreciation that day. I also had the pleasure of meeting Gail, Christine, Shevy and Randall. They were friendly, professional and all smiles. No doubt they are the same with their residents. I have thought about it several times since I left the building last week and wanted to give this facility a five star review. Katie and the leadership team are clearly doing a great job because you are only as good as your leaders. I will recommend this facility to others based on my experience last week.
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Seneca Health and Rehab was a life saver for my family. They worked with us and opened their doors to my family and welcomed us as their own. They helped us navigate uncharted territory and aided in the transition of my family member to their facility. They immediately welcomed her with open arms and showed her love and compassion. The management team helped my family complete all the necessary paperwork and helped us apply for the assistance needed to ensure the level of care they provide can continue to be afforded. The staff members go above and beyond to make all residents feel important with continued reminders that Seneca Health and Rehab is their home and staff are simply visitors aiding in their care. Our favorite part is the phone calls we often receive from our family member of how this nurse played cards with her, or this nurse painted her finger nails, that nurse prayed with her, or this CNA helped her fix her hair, or the therapist that stopped in to simply say hello and check in, or the person who runs the building walking the floor and bringing her a soda or glass of water, or the maintenance team that greet her every morning as they bring supplies in. No one walks by without saying hello and making her feel important. The care they have provided has been a blessing and created an opportunity for my family to transition from caregivers to sons, daughters, brothers, sisters etc. we are able to sleep at night and go through the day knowing she is surrounded by other residents and staff that love and care about her the way we do.
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My grandmother was recently placed at this facility. They welcomed her with opened arms, they take amazing care of her. The caregivers are amazing wonderful and love the residence like their own family. Seneca health and rehab is an excellent facility with wonderful people to take care of your loved one.
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The leadership team and floor staff care about the residents and patients more than I’ve ever seen. Rehab is top notch and I love rounding on my patients and hearing first hand how much they appreciate the care they receive. The hugs I get are worth their weight in gold.
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Everything was wonderful. The people treated me like a regular person and not a number. The people at the therapy gym really cared. They took time with me. I would go back for rehab.
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My family and I would like to thank Seneca Health and Rehab for all the love and support while caring for our loved one. The entire staff did an amazing job caring for our loved one and especially in his last days. We couldn’t have asked for a better group of people. We would definitely use Seneca Health and Rehabilitation again.❤️
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I appreciate the dedication the rehab and nursing team showed my family member while they were at Seneca. The communications were always clear and I always got to visit and check in.
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Everyone was really sweet to my mama all the nurses and staff.